Scheduling & Logistics Specialist — Customer Service Pro

Rollins; City of Syracuse (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Maternity benefits

401(k) with company match

Employee stock purchase plan

Paid holidays

Tuition reimbursement

Dependent scholarships

Employee discounts

Training programs

Job summary

Orkin is hiring a Scheduling Logistics & Customer Service Specialist in Syracuse, NY. You will coordinate daily service routes, support timely customer service, and partner with service and call center teams to keep operations smooth.

This role rewards organized, accurate, dependable teammates with strong problem solving and communication skills. Proficiency with Excel and Microsoft Office is required, with a willingness to learn new systems and improve routing.

Qualifications

• Highly organized, accurate, and dependable.
• Strong problem-solving and communication skills.
• Comfortable working with processes, data, and changing priorities.
• Proficient with Excel and Microsoft Office and willing to learn new systems.
• Agile enough to adjust processes and keep operations running smoothly.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Skills

Organizational skills

Problem solving

Communication

Excel

Tools

Microsoft Office

Job description

Orkin is hiring a Scheduling Logistics & Customer Service Specialist in Syracuse, NY. You will coordinate daily service routes, support timely customer service, and partner with service and call center teams to keep operations smooth.

This role rewards organized, accurate, dependable teammates with strong problem solving and communication skills. Proficiency with Excel and Microsoft Office is required, with a willingness to learn new systems and improve routing.