Scheduling & Logistics Specialist - Customer Service Pro

Orkin LLC; Sharon (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision, life and MUI

401(k) with company match

Employee stock purchase plan

Paid holidays and time off

Tuition reimbursement and dependent...

Employee discounts

Community involvement opportunities

Award-winning training

Job summary

Orkin LLC in Massachusetts is seeking a Scheduling Logistics & Customer Service Specialist who thrives on organization, accuracy, and teamwork. This is a career with staying power, offering robust training and growth opportunities.

You will coordinate daily routes, partner with service and call center teams, and use data to improve routing, productivity, and efficiency while communicating across departments to adapt to changing schedules.

Qualifications

• Highly organized and dependable with strong attention to detail.
• Problem-solver with good communication to resolve issues quickly.
• Comfortable with processes, data, and changing priorities.
• Proficient in Excel and Microsoft Office; able to learn new systems.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Skills

Highly organized

Strong problem-solving

Clear communicator

Proficient in Excel

Microsoft Office

Adaptable to changing priorities

Tools

Excel

Microsoft Office

Job description

Orkin LLC in Massachusetts is seeking a Scheduling Logistics & Customer Service Specialist who thrives on organization, accuracy, and teamwork. This is a career with staying power, offering robust training and growth opportunities.

You will coordinate daily routes, partner with service and call center teams, and use data to improve routing, productivity, and efficiency while communicating across departments to adapt to changing schedules.