Routing & Customer Service Pro — Growth & Training

Orkin; Sharon (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Maternity benefits

401(k) with company match

Employee stock purchase plan

Paid holidays

Tuition reimbursement

Dependent scholarships

Employee discounts

Community involvement opportunities

Award-winning training

Job summary

Orkin is seeking a Scheduling Logistics & Customer Service Specialist in Massachusetts to organize daily routes, collaborate with service and call center teams, and leverage data to optimize routing and productivity. The role emphasizes accurate scheduling, strong communication, and adaptability to changing priorities.

The position offers opportunities for growth, comprehensive benefits, and on-site work in Sharon, MA.

Qualifications

• Highly organized, accurate, and dependable.
• Strong problem-solving and communication skills.
• Comfortable working with processes, data, and changing priorities.
• Proficient with Excel and Microsoft Office and willing to learn new systems.
• Agile enough to adjust processes and keep operations running smoothly.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Skills

Highly organized

Problem solving

Communication

Excel

Microsoft Office

Willing to learn

Education

Tools

Excel

Microsoft Office

Job description

Orkin is seeking a Scheduling Logistics & Customer Service Specialist in Massachusetts to organize daily routes, collaborate with service and call center teams, and leverage data to optimize routing and productivity. The role emphasizes accurate scheduling, strong communication, and adaptability to changing priorities.

The position offers opportunities for growth, comprehensive benefits, and on-site work in Sharon, MA.