Route Service Supervisor: Lead & Develop Route Teams

UniFirst; Norcross (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a Route Service Supervisor to lead a team of Route Service Representatives delivering to multiple customers daily. This entry-level management role focuses on development, relationship-building, and excellent service.

You will respond to service requests, negotiate renewals, and ensure satisfaction across diverse customer sites while supporting other leaders to optimize programs. A valid driver’s license and ability to lift up to 50 pounds are required.

Qualifications

• High school diploma or GED required; some college preferred.
• Experience in customer service or route-based roles is a plus.
• Ability to manage a small team and coordinate deliveries.

Responsibilities

• Oversee training and development of Route Service Representatives.
• Respond to service requests and maintain customer relationships.
• Negotiate contract renewals with customers.
• Provide route coverage when staff are unavailable.
• Collaborate with leadership to deliver excellent service and programs.

Skills

Leadership

Customer service

Route sales

Driver's license

Education

High school diploma or GED

Some college

Job description

UniFirst is seeking a Route Service Supervisor to lead a team of Route Service Representatives delivering to multiple customers daily. This entry-level management role focuses on development, relationship-building, and excellent service.

You will respond to service requests, negotiate renewals, and ensure satisfaction across diverse customer sites while supporting other leaders to optimize programs. A valid driver’s license and ability to lift up to 50 pounds are required.