Route Service Leader

UniFirst Corporation

Croydon (PA)

On-site

USD 70,000 - 90,000

Full time

2 days ago

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Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst seeks a Route Service Manager to lead a team of Route Service Supervisors and Representatives delivering to multiple customers daily. The role focuses on improving customer satisfaction, account growth, and profitability for the location.

You will recruit, train, and develop your team, build strong customer relationships, and collaborate with location management to deliver top-tier service. The position offers growth opportunities within the organization and potential advancement into

Qualifications

High School Diploma or GED required; bachelor’s degree preferred.
Ability to problem solve and handle a variety of customer service situations.
Ability to negotiate, train, coach and lead a team.
Strong computer proficiency with MS Office.
Must meet pre-employment DOT physical requirements.
21 years of age and valid non-commercial driver’s license in residence state.

Responsibilities

Oversee recruiting, training, and development of Route Service Representatives and Supervisors.
Build and maintain strong customer relationships and drive satisfaction.
Collaborate with location management to deliver optimal service and programs.
Negotiate contract renewals with customers.