Route Service Lead — Build Teams & Delight Clients

UniFirst Corporation; Blacklick (OH); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corporation is seeking a Route Service Supervisor to oversee a team of Route Service Representatives delivering to multiple customers. The role emphasizes training, performance monitoring, and maintaining strong customer relationships.

This entry-level management position offers career advancement potential within a family-oriented culture and a focus on excellent service, with no nights or weekends typical in this environment.

Qualifications

• High school diploma or GED; some college is a plus.
• 21 years of age.
• Valid non-commercial driver’s license in the state of residence.
• Reliable transportation.
• Must meet pre-employment DOT physical requirements.
• Physically capable of lifting up to 50 pounds.
• Communication and language skills.
• Basic computer proficiency.
• Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred.

Responsibilities

• Oversee the training and development of a team of Route Service Representatives.
• Respond to service requests.
• Negotiate customer contract renewals.
• Build strong relationships with your customers and team.
• Work closely with other leadership and management to provide the best customer service and programs.
• Provide route coverage when a Route Service Representative is sick or on vacation.

Skills

Leadership

Customer service

Communication

Driver's license

Education

High school diploma or GED

Job description

UniFirst Corporation is seeking a Route Service Supervisor to oversee a team of Route Service Representatives delivering to multiple customers. The role emphasizes training, performance monitoring, and maintaining strong customer relationships.

This entry-level management position offers career advancement potential within a family-oriented culture and a focus on excellent service, with no nights or weekends typical in this environment.