Route Service Specialist — On-Site Inventory & Customer Care

Grainger; Provo (UT); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

18 PTO days per year

Job summary

Grainger is hiring a Full-Time On-Site Service Representative for the American Fork to Nephi route in Utah. You will manage customer inventories, stock products, and provide outstanding service while supporting sales via the KeepStock program.

Responsibilities include servicing multiple locations, following routing plans, resolving issues promptly, and identifying productivity improvements. A HS diploma and 3 years in selling or service are required, along with a valid driver's license and

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Handle different technical and operational issues.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Communication

Sales experience

Education

High School Diploma or equivalent

Job description

Grainger is hiring a Full-Time On-Site Service Representative for the American Fork to Nephi route in Utah. You will manage customer inventories, stock products, and provide outstanding service while supporting sales via the KeepStock program.

Responsibilities include servicing multiple locations, following routing plans, resolving issues promptly, and identifying productivity improvements. A HS diploma and 3 years in selling or service are required, along with a valid driver's license and