On-Site Service & Inventory Specialist

Grainger; North Haven (CT); On-site; USD 33,000 - 40,000; Full time

Job summary

Grainger is hiring an On-Site Service Representative in the greater North Haven, CT area for a full-time, on-site role. You will manage customer inventories, stock products, and deliver outstanding service to support Grainger’s MRO solutions.

Responsibilities include stocking, problem resolution, route adherence, and identifying improvement opportunities while maintaining safety standards. Candidates should have 3 years of selling or service experience and a valid driver’s license with insurance.

Qualifications

• 3 years' experience in selling or service environment.
• Must have a valid driver's license in state of residence.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs.
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Team collaboration

Problem solving

Driving

Physical strength

Education

High School Diploma or equivalent

Job description

Grainger is hiring an On-Site Service Representative in the greater North Haven, CT area for a full-time, on-site role. You will manage customer inventories, stock products, and deliver outstanding service to support Grainger’s MRO solutions.

Responsibilities include stocking, problem resolution, route adherence, and identifying improvement opportunities while maintaining safety standards. Candidates should have 3 years of selling or service experience and a valid driver’s license with insurance.