Route Service Representative

Dempseyuniform 2; Arbutus (MD); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Weekly Pay

Paid Time Off and Holidays

Health, Dental, and Vision Insurance

401k with a Generous Company Match

Uniforms Provided

Company‑Paid Life and Disability Insur

Advancement Opportunities

Job summary

Dempsey Uniform & Linen Supply is seeking a Route Service Representative to service Towson and Owings Mills, MD, delivering consistent, on‑time orders and building strong customer relationships.

You will manage inventory, renew service agreements, and identify opportunities to expand product solutions while upholding safety and professionalism on every route.

Qualifications

• Customer service and sales experience with a focus on building relationships.
• Ability to identify opportunities to upsell and cross-sell products and services.
• Strong problem-solving skills and a collaborative attitude.
• Clear communication and reliable, professional customer interactions.

Responsibilities

• Route and service assigned accounts in Towson and Owings Mills, ensuring timely deliveries.
• Grow account value through upselling and cross-selling of products and services.
• Maintain accurate invoicing and routine inventory checks to support accuracy.
• Commit to safety, company policies, and on‑road professionalism.

Skills

Customer service

Sales

Problem-solving

Communication

Education

High school diploma or equivalent

College degree (preferred)

Job description

Enjoy a Consistent Daytime Schedule — Monday Through Friday - Weekends Off!
Take advantage of a full-time position with a dependable 4-day workweek from 6:00 AM to 4:30 PM, giving you weekends and holidays free to spend with family, friends, or simply recharge. At Dempsey Uniform & Linen Supply, we’re committed to delivering exceptional service while supporting a healthy work-life balance for our team members.

Your Opportunity

We are looking for a motivated and customer‑focused Route Service Representative to support clients throughout the Greater Baltimore area, including Towson and Owings Mills. In this role, you’ll provide timely deliveries across Maryland, Virginia, and Washington, D.C., while building strong customer relationships and identifying opportunities to grow existing accounts. If you enjoy working independently, delivering excellent service, and being part of a supportive team, this is a great opportunity to build a rewarding career.

About Us

At Dempsey Uniform & Linen Supply, we specialize in high‑quality uniforms, restaurant linens, and floor mat services. Our reputation is built on dependable service, professional care, and outstanding value. Through reliable pickup, expert cleaning, and on‑time weekly deliveries, we help businesses operate smoothly and efficiently.

Deliver Outstanding Service and Grow Customer Relationships

Manage and service your assigned route throughout the Towson and Owings Mills areas by providing exceptional support to existing customers while introducing tailored product solutions that help their businesses succeed. Leverage your customer service and sales skills to expand your route organically through upselling and cross‑selling additional products and services.

Maintain Accurate Inventory and Account Management

Keep invoices organized and up to date while conducting routine inventory checks to ensure accuracy and efficiency. Identify opportunities to increase customer satisfaction by recommending products and services that align with their operational needs. Take initiative in renewing service agreements, building long‑term partnerships, and contributing to continued revenue growth.

Commit to Safety and Operational Excellence

Perform all duties with professionalism and a strong focus on workplace safety. Adhere to all driving regulations, company policies, and operational procedures while representing Dempsey Uniform & Linen Supply on the road.

Represent the Brand with Pride

Serve as a trusted ambassador for Dempsey Uniform & Linen Supply by demonstrating integrity, professionalism, and exceptional customer care in every interaction.

• Competitive Pay: $25.00 starting with multiple increases during the first year.
• Weekly Pay
• Paid Time Off and Holidays
• Health, Dental, and Vision Insurance
• 401k with a Generous Company Match
• Uniforms Provided
• Company‑Paid Life and Disability Insurances
• Advancement Opportunities
• Must be at least 22 years old (required for vehicle insurance eligibility)
• Possess a valid driver’s license with a clean driving record
• Able to meet all pre‑employment DOT physical requirements
• Physically capable of lifting up to 75 pounds and transporting products to and from customer locations
• Demonstrated customer service excellence, with strong problem‑solving skills and the ability to build lasting relationships based on trust
• High school diploma or equivalent required; a college degree is preferred. Additional training or education in sales or business is a plus.
• Must be able to comply with company appearance and dress code standards
• Exhibit a superior work ethic, demonstrating punctuality and commitment
• Take pride in their work and maintain a stable work history
• May have prior experience in fast‑paced environments, such as production, manufacturing, assembly, or retail
• Meet the physical requirements of the position
• Work collaboratively and uphold the company’s core values of honesty and integrity

Join our team at Dempsey Uniform & Linen Supply and start a fulfilling career as a Route Service Representative serving the Towson and Owings Mills, MD areas. Apply today and be a vital part of our mission to provide top‑notch service to our valued customers along your designated route.

Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment‑related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.