Route Service Representative

Dempseyuniform 2; Jessup (Lackawanna County); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Uniforms provided

Advancement opportunities

Job summary

Dempsey Uniform & Linen Supply, based in Jessup, PA, is seeking a Route Service Representative. The role involves daily on-route deliveries and pickups, building relationships with customers, and growing the route through sales. Hours are 6:00am–4:30pm, four-day work weeks with weekends off.

Pay starts at $25.00 per hour, with full benefits and a strong team culture. Candidates should have a valid driver's license, be able to lift up to 75 pounds, and meet pre-employment DOT requirements.

Qualifications

• Experience in customer-facing roles or route-based service preferred.
• Ability to upsell and propose products to customers on route.
• Strong communication and problem-solving skills.

Responsibilities

• Be the face of Dempsey Uniform to customers and build rapport with key decision makers.
• Drive a truck along an established route, delivering and picking up rented products.
• Combine customer service and sales to grow the route and earnings.
• Maintain accurate inventories and identify additional products/services for customers.
• Work safely and in compliance with driving regulations.

Skills

Customer service

Sales

Route delivery

Communication

Safety compliance

Job description

The Route Service Representative will make daily visits delivering and picking up customer products on an assigned route. Routes are serviced daytime hours Monday through Friday because in the Dempsey Family, we believe nights and weekends should be reserved for personal and family time.

We offer full-time opportunities working 4 day work weeks (6:00am to 4:30pm) with weekends and holidays off. Located in Jessup, PA, just outside of Scranton.

Payrate starts at $25.00

At Dempsey Uniform & Linen Supply, our customers find uniforms, restaurant linens, and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning, and delivery.

• Be the face of Dempsey Uniform to our customers - build rapport with key decision makers, ensure quality standards, proactively and solve customer concerns
• Drive a truck along an established route and service and sell within your existing customer base by delivering and picking up customer's rented products and offering new product solutions to aid the customer's business
• Combine customer service and sales skills to naturally grow your route and your earning potential.
• Ensure accurate invoice inventories, perform inventory audits, identify additional products and/or services that will further benefit the customer, and negotiate service agreement renewals
• Work professionally, safely and in compliance with driving and vehicle regulations
• Weekly Pay starting at $25 per hour
• Paid time off and holidays
• Health, dental, and vision insurance
• 401k with generous company match
• Company paid life and disability insurances
• Uniforms Provided
• Advancement opportunities
• You must be at least 22 years of age or older for vehicle insurance purposes
• A valid driver’s license that is in good standing with a clean record.
• Must meet pre-employment DOT physical requirements
• Physically capable of lifting up to 75 pounds and carrying products into and out of customers' location
• Customer service experience, problem solving abilities, and the ability to build rapport and trust with our clients
• A high standard of integrity and work ethic - you always do the right thing
• A friendly and professional can-do attitude
• Ability to meet our appearance and dress code policy
• Have a superior work ethic and show up each day
• Take pride in their work
• Have a stable work history, good attendance, and are punctual
• Many have prior experience working in a fast-paced environments which have included production, manufacturing, assembly, picking, catching, shipping, packing, warehouse, restaurant or retail positions
• Have the ability to meet the physical requirements of the position
• Are team players who act with honesty and integrity
• Uphold the company values

Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.

COMPANY DESCRIPTION

Since its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition.At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services.

Technology Leadership

Dempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey’s state-of-the-art processing facility in Jessup, PA opened to bothlocal and industry acclaim for it's technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.

Financial Strength

Dempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well-developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.

Environmental Leadership

Dempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources. Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment.

Continuity for Keeping Promises

The Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promiseswill be there to fulfill them.

It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises.