Route Coordinator

Dempseyuniform 2; Clifton (NJ); On-site; USD 42,000 - 55,000; Full time

Job summary

Dempsey Uniform & Linen Supply is seeking a Route Coordinator to manage daily delivery routes and ensure on-time, accurate service to customers. You will coordinate drivers, monitor safety, and optimize route efficiency while handling inventories at customer locations and maintaining strong customer relationships.

The role requires a high school diploma or GED, 2 years of route transportation experience, and the ability to pass a DOT physical.

Qualifications

• High School Diploma or GED is required.
• 2 years' experience in service and route transportation.
• Ability to pass the DOT physical exam.
• Excellent interpersonal and communication skills are required.
• Basic computer skills and ability to operate a hand-held computer.

Responsibilities

• Drive commercial vehicle to customer stops along a planned route.
• Establishes and coordinates daily routes, assigning substitute drivers as needed.
• Ensures driver safety and DOT compliance.
• Loads and unloads vehicles using proper safety techniques.
• Builds and maintains relationships with customers to anticipate demand changes.
• Manages inventories at customer locations in TRACs.
• Coordinates fleet maintenance and route coverage to ensure on-time delivery.
• Dispatches routes using software applications.

Skills

Interpersonal communication

Written communication

Ability to work independently

Customer service skills

DOT compliance knowledge

Education

High School Diploma or GED

Associate's Degree

Bachelor's Degree

Tools

TRACs

Hand-held computer

Route planning software

Job description

Join the Dempsey family of employees and experience The Dempsey Difference.
Part of the Dempsey Difference is our strong reputation with both customers and employees. We keep our job
promises to our employees, and they help us keep our delivery promises to our customers. You’ll have a
promising future at Dempsey and be proud to say you work here.

The Route Coordinator schedules and coordinates the delivery routes to guarantee that Dempsey's customers
receive their products and services in a timely and most efficient manner. Responsibilities include delivering
products to customer locations while adhering to all safety procedures, coordinating the routes for the drivers
and maintaining driver safety and DOT compliance at all times.

• Drive commercial vehicle to and from customer stops along a planned route delivery sequence. Deliver and stock our products in a safe, clean, timely, and professional manner.
• Establishes and coordinates daily routes, assigning substitute drivers as needed.
• Ensures driver safety, DOT compliance and fleet coordination.
• Participates in the loading and unloading of Dempsey vehicle(s) both at the company site as well as at customer locations using proper safety techniques.
• Complete daily vehicle inspection reports (pre/post, DVIR), clean and fuel vehicles/equipment as necessary.
• Builds and maintains relationships with customers so as to know their business well enough to anticipate demand changes to readily provide a Dempsey solution.
• Manages inventories at customer locations to ensure products are stocked by entering information in TRACs.
• Provides coverage on routes when needed and verifies all routes have coverage to guarantee on-time delivery of products.
• Manages credits for customers when needed.
• Assists the supervisor of operations in maintaining routes.
• Plans and ensures physical movement of textiles for on time delivery.
• Maintains records and prepares required reports relevant to the operations of the service department.
• Coordinates the assignment and activity of delivery helpers.
• Coordinates the activities of customer specials and will complete special runs as needed.
• Assists the Route Service Supervisor and Territory Service Manager in daily service operations such as route check-ins.
• Validates that all DOT and FMCSA pre/post trip inspections are completed for all drivers.
• Assists in the training of new hires and ongoing development of Route Drivers.
• Completes installs and un-installs at customer locations.
• Routes and dispatches using software applications.
• Coordinates fleet maintenance as needed.
• Assist with plant operations as needed such as rolling mats, feeding towels, sorting garments, etc.
• Perform all job duties in a safe manner by adhering to all driving regulations, road signs, and company safety policies and procedures.

• High School Diploma or GED required
• Associate's Degree or Bachelor's Degree preferred
• 2 years' experience in service and route transportation required
• Must have the ability to work a flexible work schedule. (High proficiency)
• Must be adaptable to changes. (High proficiency)
• Able to pass the DOT physical exam. (High proficiency)
• Willing to drive and move product. (High proficiency)
• Must have excellent interpersonal and communication skills, both written and verbal. (High proficiency)
• Must possess basic computer skills and have the ability to operate a hand-held computer. (High proficiency)
• Must have the ability to work independently with limited supervision. (High proficiency)
• Must have excellent presentation and customer skills. (High proficiency)
• Must have the ability to maintain and grow accounts within the assigned area of responsibility. (High proficiency)
• Must have the ability to exercise sound judgment and think quickly to identify/solve customer concerns. (High proficiency)
• Demonstrated ability to prepare required written reports. (High proficiency)
• Knowledge of DOT regulations for compliance. (High proficiency)
• Effective training techniques and general knowledge of supervision practices. (Medium proficiency)
• Detail-oriented, ability to multi-task and manage projects. (Medium proficiency)
• Administrative coordination. (Medium proficiency)
• Must be at least 22 years of age with a valid driver's license and demonstrated safe driving record as shown on MVR. Upon Hire required

At Dempsey Uniform & Linen Supply, our success continues to generate good jobs and promising career opportunities throughout our coverage area. We proudly provide excellent compensation, comprehensive benefits, stable employment, and options for professional growth. Our commitment to our employees is crystal clear: we treat you like family.

EOE disability/vet

Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.

COMPANY DESCRIPTION

Since its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition.At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services.

Technology Leadership

Dempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey’s state-of-the‑art processing facility in Jessup, PA opened to bothlocal and industry acclaim for it's technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.

Financial Strength

Dempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well‑developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.

Environmental Leadership

Dempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources. Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment.

Continuity for Keeping Promises

The Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promiseswill be there to fulfill them.

It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises.