Route Service Representative

Dempsey Uniform; City of Poughkeepsie (NY); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Weekly pay

Paid time off and holidays

Health, dental, and vision insurance

401k with company match

Company-paid life and disability ins.

Uniforms provided

Advancement opportunities

Job summary

Dempsey Uniform & Linen Supply is seeking a Route Service Representative to perform daily deliveries and pickups on a daytime, weekday-only route in the Poughkeepsie area. The position offers a 4-day workweek from 6:00 AM to 4:30 PM, with weekends and holidays off.

Starting pay is $25.00 per hour, with opportunities to upsell and grow earnings through added services. You will service customers, maintain accurate invoices and inventories, and ensure high levels of customer satisfaction while

Qualifications

• Minimum customer service experience.
• Ability to upsell and cross-sell.
• Clean driving record; valid driver's license; DOT medical required.

Responsibilities

• Deliver and pickup rented products along an established route.
• Build relationships with key customer decision-makers and address concerns.
• Operate a company vehicle safely and follow vehicle safety regulations.
• Provide consultative sales to grow route through upselling and cross-selling.
• Maintain invoices and inventory, and assist with renewals for long-term growth.
• Adhere to all company policies and applicable laws during daily duties.

Skills

Customer service

Problem-solving

Relationship building

Communication

Job description

The Route Service Representative is responsible for daily deliveries and pickups along an assigned customer route, ensuring dependable service and strong customer support. At Dempsey Uniform & Linen Supply, routes are serviced during daytime hours, Monday through Friday, because we believe evenings and weekends should be dedicated to personal time, family, and work-life balance.

At Dempsey Uniform & Linen Supply, we provide businesses with high-quality uniforms, restaurant linens, and floor mats through affordable weekly rental programs that include scheduled pickup, professional cleaning, and reliable delivery service.

What You'll Do

• This full-time opportunity features a 4-day workweek from 6:00 AM to 4:30 PM, with weekends and holidays off. The position is based in Poughkeepsie.

  Starting pay begins at $25.00 per hour.

• Serve as the face of Dempsey Uniform & Linen Supply by building strong relationships with key customer decision-makers, maintaining high service standards, and proactively resolving customer concerns with professionalism and care.
• Operate a company vehicle along an established route to deliver and pick up rented products while supporting customers with additional product solutions that help improve their business operations.
• Combine exceptional customer service with consultative sales skills to grow your route organically and maximize your earning potential through upselling and cross‑selling opportunities.
• Maintain accurate invoices and inventory records, conduct regular inventory audits, identify additional service opportunities, and assist with renewing customer service agreements to support long‑term account growth.
• Perform all responsibilities safely, professionally, and in full compliance with company policies, driving laws, and vehicle safety regulations.

Benefits

• Weekly Pay. Earn $25.00 per hour.
• Paid time off and holidays.
• Health, dental, and vision insurance.
• 401k with generous company match.
• Company‑paid life and disability insurances.
• Uniforms provided.
• Advancement opportunities.

Qualifications

• You must be at least 22 years of age or older for vehicle insurance purposes.
• A valid driver’s license that is in good standing with a clean record.
• Must meet pre‑employment DOT physical requirements.
• Physically capable of lifting up to 75 pounds and carrying products into and out of customers’ location.
• Customer service experience, problem‑solving abilities, and the ability to build rapport and trust with our clients.
• A high standard of integrity and work ethic – you always do the right thing.
• A friendly and professional can‑do attitude.
• Ability to meet our appearance and dress code policy.

Successful Dempsey Employees

• Have a superior work ethic and show up each day.
• Take pride in their work.
• Have a stable work history, good attendance, and are punctual.
• Many have prior experience working in fast‑paced environments which have included production, manufacturing, assembly, picking, catching, shipping, packing, warehouse, restaurant or retail positions.
• Have the ability to meet the physical requirements of the position.
• Are team players who act with honesty and integrity.
• Uphold the company values.

Salary range: $25 - $27 per hour.

Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment‑related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.