Route Service Pro: Grow Accounts & Deliver Excellence

UniFirst Corporation; Abilene (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) with company match

Profit sharing

Health insurance

Life insurance

Paid time off

Employee discounts

Tuition reimbursement

Job summary

UniFirst is seeking a Route Service Representative to manage an assigned daily route, delivering and picking garments and products while building strong customer relationships. You will support the service team, ensure accurate daily operations, and uphold safety standards in both indoor and outdoor environments.

This role offers a commission-based structure from day one, allowing earnings to grow with route expansion and upselling opportunities.

Qualifications

• Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation.
• DOT requirements, including a physical exam.
• High school diploma, GED, or military service required.
• Strong customer service skills and ability to work independently.

Responsibilities

• Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily.
• Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
• Deliver Consistent, Reliable Service: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction.
• Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience.
• Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential.
• Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
• Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
• Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards.
• Maintain a Predictable Schedule: Monday–Friday daytime hours with no nights, weekends – servicing the same route and customers each week to build consistency and trust.

Skills

Driver's License

Safe Driving Record

DOT Compliance

Strong Customer Service

Relevant Experience

Tech-Savvy

Physical Stamina

Education

High school diploma, GED, or military service

Job description

UniFirst is seeking a Route Service Representative to manage an assigned daily route, delivering and picking garments and products while building strong customer relationships. You will support the service team, ensure accurate daily operations, and uphold safety standards in both indoor and outdoor environments.

This role offers a commission-based structure from day one, allowing earnings to grow with route expansion and upselling opportunities.