Route Service Pro: On-the-Go Customer Growth

UniFirst Corp.; Franklin (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Training & development

Career development

Company culture

Stability & work-life balance

Inclusive culture

Job summary

UniFirst is seeking a Route Service Representative to manage a dedicated route, delivering and picking garments daily while building strong customer relationships. This field-based role emphasizes timely service, accuracy, and safety on every stop.

You will grow accounts and identify upselling opportunities to increase earnings, with a Monday–Friday daytime schedule and commissions from day one. A reliable driver with DOT-ready credentials is preferred.

Qualifications

• Driver's license (21+), clean driving record, reliable transportation.
• DOT compliance with physical exam
• Strong customer service skills and ability to work independently
• Prior experience in customer service, route sales or delivery is a plus
• Tech-savvy and able to learn new technologies
• Physical stamina to lift up to 50 lbs and be on your feet for extended periods

Responsibilities

• Manage an assigned route as the primary contact for customers, delivering and picking garments and products daily.
• Support daily operations by loading/unloading route trucks and ensuring accuracy at start of day.
• Deliver consistent, on-time service and maintain strong customer satisfaction.
• Grow customer relationships by addressing service needs and upselling new garments and products.
• Drive sales growth by identifying upselling opportunities on your route.
• Represent UniFirst on the road, prioritizing safety and exceptional service.

Skills

Customer service

Relationship building

Time management

Sales mindset

Safety awareness

Education

High school diploma

Tools

GPS navigation

Job description

UniFirst is seeking a Route Service Representative to manage a dedicated route, delivering and picking garments daily while building strong customer relationships. This field-based role emphasizes timely service, accuracy, and safety on every stop.

You will grow accounts and identify upselling opportunities to increase earnings, with a Monday–Friday daytime schedule and commissions from day one. A reliable driver with DOT-ready credentials is preferred.