Route Service Leader: Grow Profits & Customer Happiness

UniFirst Corporation; Pennsylvania; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a Route Service Manager to recruit and lead a team of Route Service Supervisors and Representatives delivering to diverse customers. The role focuses on customer satisfaction, account growth, and profitability for the location.

You will recruit, train, and develop staff, negotiate renewals, and collaborate with location management to ensure top service programs. A strong leader with MS Office skills and excellent communication is essential.

Qualifications

• BS/GED required with preferred degree noted.
• Able to train and develop a team of Route Service staff.
• Strong communication and customer relation skills.
• Able to negotiate contracts and renewals.
• Excellent problem solving and organizational skills.

Responsibilities

• Recruit, train, and develop Route Service Representatives and Supervisors.
• Build strong customer relationships and drive satisfaction.
• Collaborate with location management for service quality and programs.
• Negotiate contract renewals with customers.

Skills

Business savvy

Results driven

Relationship management

Team leadership

Negotiation

Training and coaching

MS Office proficiency

Verbal and written communication

Problem solving

Driver's license

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

MS Office

Job description

UniFirst is seeking a Route Service Manager to recruit and lead a team of Route Service Supervisors and Representatives delivering to diverse customers. The role focuses on customer satisfaction, account growth, and profitability for the location.

You will recruit, train, and develop staff, negotiate renewals, and collaborate with location management to ensure top service programs. A strong leader with MS Office skills and excellent communication is essential.