Route Relief Driver: Dependable Delivery & Customer Service

Alsco; Salt Lake City (UT); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a reliable delivery driver to service Salt Lake City routes, ensuring on-time deliveries and pickups of linens. You will build customer loyalty through proactive service and effective communication with store managers and decision-makers.

Responsibilities include following SOPs, maintaining accurate records, handling payments, and collaborating with sales and operations teams to upsell services while upholding safety standards.

Qualifications

• Excellent verbal and written communication skills in English.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Support for other service team members where required.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Verbal communication

Written communication

Customer service

Job description

Alsco Uniforms is seeking a reliable delivery driver to service Salt Lake City routes, ensuring on-time deliveries and pickups of linens. You will build customer loyalty through proactive service and effective communication with store managers and decision-makers.

Responsibilities include following SOPs, maintaining accurate records, handling payments, and collaborating with sales and operations teams to upsell services while upholding safety standards.