Route Relief Driver - Customer-Centric Delivery Pro

Alsco-Uniforms-6; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401K Plan with Company Match

Medical, Dental, Vision

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments by delivering products, picking up soiled linens, and upselling opportunities on assigned routes. You will build customer relationships, communicate with decision-makers, and ensure on-time deliveries while following SOPs.

The role requires a valid driver's license (CDL where applicable), at least 21, and a clean driving record.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Valid driver's license; CDL when applicable; must be 21 or older.
• Excellent verbal and written English communication.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.

Skills

Customer service

Delivery

Verbal communication

Written communication

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments by delivering products, picking up soiled linens, and upselling opportunities on assigned routes. You will build customer relationships, communicate with decision-makers, and ensure on-time deliveries while following SOPs.

The role requires a valid driver's license (CDL where applicable), at least 21, and a clean driving record.