Route Relief Driver - Customer Service & Upsell

Alsco; Florence (OR); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance

Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver in the United States. You will support service departments by delivering products, picking up soiled linens, and building customer relationships on assigned routes.

You will communicate with decision-makers, resolve service concerns, and follow SOPs for installations, deliveries, and account management. You will upsell services, maintain inventories, and collaborate with service, sales, and operations teams while ensuring safety and policy

Qualifications

• High school required.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Valid Driver's License; CDL when applicable; 21 years or older.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Sales

Customer Service

Education

High School (required)

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver in the United States. You will support service departments by delivering products, picking up soiled linens, and building customer relationships on assigned routes.

You will communicate with decision-makers, resolve service concerns, and follow SOPs for installations, deliveries, and account management. You will upsell services, maintain inventories, and collaborate with service, sales, and operations teams while ensuring safety and policy