Relief Route Driver: On-Time Deliveries & Customer Service

Alsco Inc.; Ontario (CA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision

FSA/HSA

Life Insurance

Disability Insurance

Vacation

Sick Time

Holidays

Employee Assistance Program

Job summary

Alsco Uniforms is seeking a dependable driver to manage deliveries and pickups of linens across assigned routes. You will ensure on-time service, maintain route documentation, and provide exceptional customer support to build lasting relationships with clients.

Safety and policy compliance are essential as you work with cross-functional teams to optimize service quality. Qualified applicants will have a valid driver's license (CDL if applicable), strong English communication, and at least two

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Excellent verbal and written communication skills in English.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Valid Driver's License

CDL when applicable

English communication

Customer service

Delivery experience

Education

High school diploma

Job description

Alsco Uniforms is seeking a dependable driver to manage deliveries and pickups of linens across assigned routes. You will ensure on-time service, maintain route documentation, and provide exceptional customer support to build lasting relationships with clients.

Safety and policy compliance are essential as you work with cross-functional teams to optimize service quality. Qualified applicants will have a valid driver's license (CDL if applicable), strong English communication, and at least two