Route Relief Driver: Deliver, Upsell & Delight Customers

Alsco-Uniforms-6; Salt Lake City (UT); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Salt Lake City is seeking a Route Relief Utility Driver to support service departments by delivering products, picking up soiled linens, and providing outstanding customer service on assigned routes. You will up-sell, cross-sell, and refer leads to Sales while maintaining accurate route books and customer files.

This role reports to the District Manager and requires a valid driver's license, 21+, a clean driving record, and the ability to lift up to 75 lbs.

Qualifications

• Valid drivers license and be 21 years or older.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication skills in English, comprehend and follow direction.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Delivery

Customer Service

Upselling

Communication

Job description

Alsco Uniforms in Salt Lake City is seeking a Route Relief Utility Driver to support service departments by delivering products, picking up soiled linens, and providing outstanding customer service on assigned routes. You will up-sell, cross-sell, and refer leads to Sales while maintaining accurate route books and customer files.

This role reports to the District Manager and requires a valid driver's license, 21+, a clean driving record, and the ability to lift up to 75 lbs.