Route Relief Driver: Customer-Focused Delivery & Upsell

Alsco Inc.; Salt Lake City (UT); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

401K match

Health benefits

Life insurance

Disability

EAP

Job summary

Alsco Uniforms in Salt Lake City, UT is seeking a Route Relief Utility Driver to deliver and pick up linens across assigned routes. You will provide outstanding customer service, communicate with decision-makers, and resolve service concerns while following SOPs for installations and account management.

The role requires lifting up to 75 lbs, driving on public roads, and collaborating with service, sales, and operations teams. Join a team offering comprehensive benefits and growth opportunities.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication skills in English.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Customer service

Verbal communication

Written communication

Team collaboration

Job description

Alsco Uniforms in Salt Lake City, UT is seeking a Route Relief Utility Driver to deliver and pick up linens across assigned routes. You will provide outstanding customer service, communicate with decision-makers, and resolve service concerns while following SOPs for installations and account management.

The role requires lifting up to 75 lbs, driving on public roads, and collaborating with service, sales, and operations teams. Join a team offering comprehensive benefits and growth opportunities.