Route Relief Driver: Delivery, Customer Service & Upsell

Alsco; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance

Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Houston seeks a Route Relief Utility Driver to support service departments with on-time deliveries and pickups, up-selling, and customer relationship building. You will work under the District Manager and collaborate with service, sales, and operations teams to ensure smooth operations and strong customer satisfaction.

Requirements include a valid driver’s license (CDL if applicable), two years in relevant roles, and solid English communication.

Qualifications

• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Excellent verbal and written communication skills in English, comprehend and follow direction.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Support for other service team members where required.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Delivery

Customer Service

Sales

Verbal & Written English

Driver's License

Job description

Alsco Uniforms in Houston seeks a Route Relief Utility Driver to support service departments with on-time deliveries and pickups, up-selling, and customer relationship building. You will work under the District Manager and collaborate with service, sales, and operations teams to ensure smooth operations and strong customer satisfaction.

Requirements include a valid driver’s license (CDL if applicable), two years in relevant roles, and solid English communication.