Route Relief Driver: Customer Delivery & Upsell Pro

Alsco Uniforms; Houston (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Houston is seeking a Route Relief Utility Driver who supports service departments with up-selling and delivering exceptional customer service. This non-exempt, full-time role reports to the District Manager and requires safe driving on assigned routes.

You will work with service, sales, and operations teams to ensure smooth installations, deliveries, and account management, maintain routes and files, handle payments, and upsell services.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Valid driver's license; CDL if applicable; must be 21+.
• Excellent verbal and written communication skills in English.
• Ability to lift up to 75 lbs and move carts up to 500 lbs.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Customer service

Sales

Delivery

Communication

Job description

Alsco Uniforms in Houston is seeking a Route Relief Utility Driver who supports service departments with up-selling and delivering exceptional customer service. This non-exempt, full-time role reports to the District Manager and requires safe driving on assigned routes.

You will work with service, sales, and operations teams to ensure smooth installations, deliveries, and account management, maintain routes and files, handle payments, and upsell services.