Route Relief Driver - Delivery, Customer Service & Upsell

Alsco-Uniforms-6; Houston (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401K Plan with Company Match

Medical/Dental/Vision + FSA/HSA

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Houston, TX is seeking a Route Utility Relief Driver (non-exempt) to support service departments with deliveries, pickups, and exceptional customer service on assigned routes.

You will follow SOPs, upsell, communicate with decision-makers, maintain route books, inspect vehicles, and comply with safety standards. Must be 21+ with a valid driver’s license; CDL if applicable.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication skills in English.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Upsell services and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.

Skills

Customer service

Delivery experience

Public facing

Job description

Alsco Uniforms in Houston, TX is seeking a Route Utility Relief Driver (non-exempt) to support service departments with deliveries, pickups, and exceptional customer service on assigned routes.

You will follow SOPs, upsell, communicate with decision-makers, maintain route books, inspect vehicles, and comply with safety standards. Must be 21+ with a valid driver’s license; CDL if applicable.