Route Relief Driver - Service & Upsell Specialist

Alsco Uniforms; Slidell (LA); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms seeks a Route Relief Utility Driver to support our Service Department on assigned routes. You will deliver products, pick up soiled linens, and provide outstanding service to maintain client relationships.

Responsibilities include following SOPs, maintaining inventories and customer files, and assisting with payments, credits, and change orders. You will collaborate with service, sales, and operations teams and uphold safety standards.

Qualifications

• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations
• Excellent verbal and written communication skills in English, comprehend and follow direction.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Support for other service team members where required.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Customer service

Delivery experience

Sales support

Job description

Alsco Uniforms seeks a Route Relief Utility Driver to support our Service Department on assigned routes. You will deliver products, pick up soiled linens, and provide outstanding service to maintain client relationships.

Responsibilities include following SOPs, maintaining inventories and customer files, and assisting with payments, credits, and change orders. You will collaborate with service, sales, and operations teams and uphold safety standards.