Route Relief Driver — Customer-Focused Delivery + Benefits

Alsco Inc; Garden City (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver in Garden City, GA. You will support service departments by delivering products, picking up linens, and providing exceptional customer service to clients on your routes.

Responsibilities include following SOPs, maintaining route documentation, processing payments and credits, and upselling services while coordinating with service, sales, and operations teams. A valid driver's license and ability to lift up to 75 lbs. are required.

Qualifications

• Excellent verbal and written communication skills in English.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Verbal communication

Written communication

Customer service

Sales experience

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver in Garden City, GA. You will support service departments by delivering products, picking up linens, and providing exceptional customer service to clients on your routes.

Responsibilities include following SOPs, maintaining route documentation, processing payments and credits, and upselling services while coordinating with service, sales, and operations teams. A valid driver's license and ability to lift up to 75 lbs. are required.