Route Optimization Dispatch Coordinator

KOI Precast Concrete; Burlington (KY); On-site; USD 38,000 - 52,000; Full time

Job summary

KOI Precast Concrete in Burlington, KY seeks a Dispatch Coordinator to organize outgoing deliveries, optimize routes, and ensure top-notch customer service. The role supports loading operations with forklift use and requires precise invoice/work-order handling along with strong communication across drivers and customers.

Candidates should have at least 1 year of dispatch experience, excellent organizational skills, and the ability to juggle multiple deliveries while maintaining accuracy in

Qualifications

• 1+ year dispatch experience preferred.
• Excellent customer service and professional communication.
• Strong organizational skills with attention to detail.

Responsibilities

• Coordinate outgoing deliveries for timely and accurate shipments.
• Maximize delivery efficiency by optimizing routes and schedules.
• Prepare invoices and work orders accurately and promptly.
• Answer calls and provide accurate product and service information to customers and drivers.
• Assist with loading/offloading trucks using a forklift as needed to stage loads.
• Make quick adjustments to delivery schedules to accommodate changes.
• Maintain fleet documentation and records in compliance with company policies.

Skills

Dispatch coordination

Customer service

Organizational skills

Time management

Invoice preparation

Forklift operation

Communication

Job description

KOI Precast Concrete in Burlington, KY seeks a Dispatch Coordinator to organize outgoing deliveries, optimize routes, and ensure top-notch customer service. The role supports loading operations with forklift use and requires precise invoice/work-order handling along with strong communication across drivers and customers.

Candidates should have at least 1 year of dispatch experience, excellent organizational skills, and the ability to juggle multiple deliveries while maintaining accuracy in