Dispatch Coordinator I - Logistics & Customer Service

Heidelberg Materials France Bétons S.a.s.; United States; On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

401(k) retirement plan

Medical, Dental, Vision benefits

Paid time off & holidays

Job summary

Heidelberg Materials France Bétons S.a.s. is seeking a Dispatcher I to coordinate deliveries and schedule routes to ensure timely service for customers. You will work with drivers, customers, and plant personnel to manage daily routing and dispatch activities.

The role emphasizes accurate records, proactive status monitoring, and safety. A fast-paced environment requires strong communication, multitasking, and problem-solving to maintain high customer satisfaction.

Qualifications

• Strong communication and customer service skills.
• Ability to coordinate multiple priorities in a fast-paced environment.
• Experience with dispatch, routing, and scheduling tools is a plus.

Responsibilities

• Coordinate and schedule deliveries to ensure timely service.
• Communicate with drivers, customers, and plant personnel for routing.
• Monitor delivery status and respond to changing needs.
• Maintain dispatch records and system data.
• Support safety and customer satisfaction in operations.

Skills

Communication skills

Customer service

Multitasking

Problem solving

Safety awareness

Teamwork

Attention to detail

Tools

Dispatch software

Routing systems

Scheduling tools

Job description

Heidelberg Materials France Bétons S.a.s. is seeking a Dispatcher I to coordinate deliveries and schedule routes to ensure timely service for customers. You will work with drivers, customers, and plant personnel to manage daily routing and dispatch activities.

The role emphasizes accurate records, proactive status monitoring, and safety. A fast-paced environment requires strong communication, multitasking, and problem-solving to maintain high customer satisfaction.