Route Operations Lead – Safety & Efficiency

Casella Waste Systems, Inc; Mount Morris (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Employee Assistance Plan

Wellness Incentive

Job summary

Casella Waste Systems, Inc. is seeking a Route Supervisor to direct daily driver activities and ensure safe, courteous waste collection for customers. The role involves riding with a driver to spot efficiency gains, improve billing accuracy, and identify safety hazards.

The successful candidate will guide a team, enforce DOT regulations, and work with customer service to maintain service quality. A high school diploma and CDL license are required, with prior supervisory experience preferred.

Qualifications

• High School diploma or equivalent required.
• CDL Class A or B preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Rides with driver to gather route data and identify efficiency opportunities.
• Supervises and coaches drivers on inspections and schedules.
• Collaborates with customer service and sales to maintain service quality.
• Ensures safety and DOT compliance across routes.
• Provides leadership and training to the driver team.

Skills

Leadership

Coaching

Safety compliance

Customer service

Communication

Teamwork

Problem-solving

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Casella Waste Systems, Inc. is seeking a Route Supervisor to direct daily driver activities and ensure safe, courteous waste collection for customers. The role involves riding with a driver to spot efficiency gains, improve billing accuracy, and identify safety hazards.

The successful candidate will guide a team, enforce DOT regulations, and work with customer service to maintain service quality. A high school diploma and CDL license are required, with prior supervisory experience preferred.