Route-Focused Truck Driver Assistant

The Salvation Army; Oakland (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

The Salvation Army in Oakland, CA is seeking a dedicated route driver to manage daily pickups, drive safely, and ensure efficient completion of routes. You will load/unload donations, follow DOT regulations, and supervise helpers, while delivering courteous service to donors and customers.

Ideal candidates hold a high school diploma, a valid driver's license, and a clean driving record, with strong time management and communication skills.

Qualifications

• Proven ability to manage time effectively and meet daily route targets.
• Strong customer service skills and courteous interaction with donors and customers.
• Good written and verbal communication abilities for reporting and dispatch.
• Ability to operate electronic equipment used for daily route information.

Responsibilities

• Follow daily routing directions and avoid going off route without exception, unless directed by the Transportation Supervisor or their designee.
• Manage time daily to ensure the route is completed within the approved work schedule. Routes are to be 100% completed each day, without exception, unless approved by the Transportation Supervisor or their designee.
• Responsible for the safe loading and unloading of the assigned trucks. Assist in the safe loading or unloading of other trucks as requested.
• Handle all donated material with safe handling procedures and assigned personal protective equipment at all times. Donations must be handled properly to ensure they return damage free to their destination.
• Train, instruct and supervise truck helpers in their WTA, keeping in mind that the helper is in a rehabilitation program and that good personal and professional work habits are taught by example, as well as by instruction.
• Responsible for Bag & Tag as instructed by Supervisor and procedure.
• All pre and post-checks must be completed daily. Any exceptions found during the pre-check inspection must be reviewed by the Transportation Supervisor prior to operating the vehicle. Any post-check exceptions must be reviewed with the Transportation Supervisor prior to clocking out for the day. All equipment on the truck must be in working order and properly secured for transport.
• As a representative of The Salvation Army, ensure that all customers are treated courteously and with good customer service. Immediately report all donor problems and concerns that occur during donation pick-ups to the supervisor, through dispatch.
• Promptly report to immediate supervisor all accidents involving a truck, personal injury, or property damage.
• Abide by all DOT regulations and state and local laws while maintaining a safe driving record. Attend all driver safety meetings as required.
• Report all infractions of safety procedures to the Transportation Supervisor.
• Adhere to all meal and rest breaks per state law and company policy.
• Other duties and responsibilities may be assigned, from time to time, by the Transportation Supervisor, Director of Production or their designated representatives.

Skills

Time management

Customer service

Oral and written communication

Electronic route information equipment

Education

High School diploma or equivalent

Job description

The Salvation Army in Oakland, CA is seeking a dedicated route driver to manage daily pickups, drive safely, and ensure efficient completion of routes. You will load/unload donations, follow DOT regulations, and supervise helpers, while delivering courteous service to donors and customers.

Ideal candidates hold a high school diploma, a valid driver's license, and a clean driving record, with strong time management and communication skills.