Route Driver/Package Locker Loader - University

IST Management; Boston (MA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Bonus incentives

Job summary

IST Management is looking for a Route Driver/Package Locker Loader to join their Boston team at a high-profile university. The ideal candidate will understand mail services and have a great customer-service mindset.

This role involves delivering packages to faculty offices, loading student packages into lockers, and ensuring the highest levels of customer care. Benefits include medical, dental, vision, and 401(k).

Qualifications

• Prior customer service, hospitality or retail experience preferred.
• Valid driver's license and reliable transportation required.
• Ability to lift up to 55 pounds.

Responsibilities

• Deliver packages to designated mail stops in different faculty buildings.
• Drive company-provided vehicles around the university campus.
• Deliver and load packages into lockers for student pick-up.

Skills

Customer service

Communication skills

Reliability

Team player

Education

High school diploma or equivalent (GED)

Job description

Overview

IST Management Services is seeking a Route Driver/Package Locker Loader for the Boston team at a high‑profile university in the Boston area. Ideal candidates will have an understanding of mail services, possess an excellent customer‑service mindset, be willing to train, and be ready to grow in a professional office services career. This location is on the cutting edge of new technologies introduced to higher education clients and offers opportunities for advancement as we sign on future clients. The role combines delivery of packages to faculty offices around campus and loading student packages into various locker locations using new technology.

Hourly Compensation

$20.00‑22.00 USD

Schedule

Monday‑Friday. Shifts begin between 7:30 AM and end at 8:00 PM (8‑hour shifts in that range).

Benefits

Medical, Dental, Vision, STD, LTD, Life, 401(k), Paid Time Off, and bonus incentives.

About Us

IST Management is a business process outsourcing company founded in 1997, with over 1,800 employees operating in more than 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support and have been recognized as one of the fastest‑growing companies in the U.S. Check out istmanagement.com for more information.

Responsibilities

• Deliver packages to designated mail stops in different faculty buildings.
• Drive company‑provided vehicles around the university campus.
• Deliver and load packages into lockers at various campus locations for student pick‑up.
• Scan packages in from couriers and out to customers, sort, and file for pick‑up.
• Deliver packages to labs as needed and process outgoing packages.
• Lift large bundles of mail, overnight packages, and shipments of paper.
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
• Consistently adhere to business procedure guidelines and take direction from supervisors or site managers.
• Participate in cross‑training and perform other tasks as assigned.

Qualifications

• High school diploma or equivalent (GED).
• Customer service, hospitality, or retail background preferred; prior relevant mail‑services experience is a plus.
• Professional appearance and demeanor.
• Keyboarding and Windows PC skills; excellent communication skills, both verbal and written.
• Ability to work individually or in a team environment and perform multiple functional tasks.
• Ability to meet employer’s attendance policy; a valid driver’s license and access to reliable transportation to and from work.
• Can lift up to 55 pounds.

Accommodation and EEO Statement

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require an accommodation, please use the contact information provided: https://www.istmanagement.com/talent-acquisition-team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.