Seasonal Support Associate

IST Management; Greensboro (NC); On-site; USD 20,664 - 27,552; Part time

Job summary

IST Management is seeking Seasonal Support Associates in Greensboro, North Carolina, for the University Mail Center during our busiest time of the year. This position involves receiving, sorting, and distributing mail and packages for students, faculty, and staff.

The ideal candidate should be detail-oriented, able to lift up to 40 pounds, and possess excellent communication and customer service skills. Reliable attendance is essential. The position offers a day shift schedule and flexibility based on business needs.

Qualifications

• High school diploma or equivalent preferred.
• Previous mailroom, warehouse, shipping/receiving, retail, or customer service experience is a plus.
• Ability to lift up to 40 pounds and remain standing or walking for extended periods.
• Excellent communication and customer service skills.
• Reliable attendance and punctuality are required.
• Must be authorized to work in the United States.

Responsibilities

• Receive, sort, and organize incoming mail and packages.
• Prepare mail for delivery to campus departments and student mailboxes.
• Scan and log packages using mail tracking software.
• Assist with package pickup and provide excellent customer service.
• Maintain organized storage areas and ensure mail is handled accurately.
• Assist with outbound mail processing and shipping as needed.
• Follow university and company policies regarding mail handling.

Skills

Excellent communication and customer service skills

Detail-oriented

Ability to lift up to 40 pounds

Flexibility

Education

High school diploma or equivalent preferred

Job description

Seasonal Support Associate – University Mail Center

Position Type: Seasonal/Temporary (August – October/November)

Schedule: Day Shift (Monday–Friday)

Hours: Flexibility required based on business needs.

Position Summary: We are seeking dependable and motivated Seasonal Support Associates to join our University Mail Center team during our busiest time of the year. This role is responsible for supporting daily mail operations by receiving, sorting, organizing, and distributing mail and packages for students, faculty, and staff. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced environment.

Essential Responsibilities

• Receive, sort, and organize incoming mail and packages.
• Prepare mail for delivery to campus departments and student mailboxes.
• Scan and log packages using mail tracking software.
• Assist with package pickup and provide excellent customer service to students, faculty, and staff.
• Maintain organized storage areas and ensure mail is handled accurately and securely.
• Assist with outbound mail processing and shipping as needed.
• Follow all university and company policies regarding mail handling, confidentiality, and safety.

Support other mail center operations as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous mailroom, warehouse, shipping/receiving, retail, or customer service experience is a plus, but not required.
• Ability to lift up to 40 pounds and remain standing or walking for extended periods.
• Excellent communication and customer service skills.
• Reliable attendance and punctuality are required.
• Must be authorized to work in the United States.

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail]. Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.