Shipping/Receiving Specialist - Bedford, MA

IST Management; Bedford (MA); Vor Ort; USD 26.174 - 28.929; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

STD

LTD

Life insurance

Paid Time Off

Paid Holidays

Bonus Incentives

Zusammenfassung

IST Management is seeking a Shipping and Receiving Specialist for Bedford, MA. This full-time role supports both Office Services and Shipping/Receiving in a client location, with cross-training in the main IST facility.

The position involves daily package handling, records management, and carrier operations during day shifts. Ideal candidates will have a high school diploma or GED and 1-2 years of shipping/receiving experience, along with proficiency in Microsoft Office.

Qualifikationen

• High school diploma or GED required; shipping/receiving exp preferred.
• Proficiency with Microsoft Office (Word & Excel) and basic computer skills.
• Strong verbal and written communication; customer service oriented.

Aufgaben

• Assist in shipping/receiving and related office services tasks.
• Enter receipts of items into Oracle or similar system.
• Handle inbound/outbound package processing and carrier operations (FedEx/UPS/DHL).
• Maintain orderly documentation and references for efficient retrieval.
• Support client sites with attention to accuracy and on-time delivery.

Kenntnisse

Microsoft Office (Word/Excel)

Shipping and Receiving

Communication skills

Customer service

Driver's license

Physical stamina

Security clearance willingness

Ausbildung

High school diploma or GED

Tools

Oracle / property management software

Jobbeschreibung

Shipping and Receiving Specialist – Bedford, MA (FT)

IST Shipping and Receiving Specialist performs daily activities in both Office Services and the Shipping/Receiving department at the client’s location as a direct employee of IST. Other outsourced client services on the site include business support services, office services, mail, copy, print, and records management at a client location in Bedford, MA.

The Shipping and Receiving Department is located in a warehouse building on the client campus. Cross training will occur in the main building, in the Office Services department. Opportunities for advancement exist both within this location and at other IST sites across the Boston market.

IST is a rapidly growing business process outsourcing (BPO) company and the largest American privately‑owned facilities management company, founded in 1997.

Benefits

Medical, Dental, Vision, STD, LTD, Life, Paid Time Off, Paid Holidays, and Bonus Incentives

Hours

Day shift, 8 hours, Monday through Friday

Compensation

Approximate hourly: $19.00-21.00

Key Responsibilities

• Reports directly to an IST Manager
• Will learn a variety of skills, including printing/copying, mail delivery, inbound/outbound package processing, customer service training, email composition training, and many other relevant skills
• Performs overnight carrier operations (FedEx/UPS/DHL/etc.) including sorting and delivery of incoming packages, and preparation and sending of outgoing packages
  • Responsible for entering receipts of items required into Oracle or similar property management software
  • Performs shipping and receiving dock functions including accountability for the client’s property department
  • Responsible for the easy retrieval and referencing of needed information on a timely basis
• Promotes high motivation and customer satisfaction
  • Maintains efficient workflow and is accountable for quality and efficiency of work
  • Maintains effective written and oral communications with clients, managers, and peers
  • Prioritizes work as required to ensure customer needs are met in regards to on-time delivery of services and quality of work
• Insures maximization of productivity through efficient use of standard operating procedures
• Develops new procedures to improve the operation of the sites and to lower operating costs
• Completes other tasks as assigned

Qualifications

• High school diploma or equivalent (GED)
• 1-2 years of experience in a shipping and receiving environment; knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is preferred.
• Ability to communicate both verbally and written with customers and other employees, both one-on-one and during meetings; must have attention to detail and critically think through and resolve problems
• Must have customer service skills and be able to maintain a consistent, high level of service; must have ability to multi-task, manage multiple accounts and establish priorities
• A valid driver’s license and/or reliable transportation to and from work
• Lifting up to 55 pounds; standing for long periods of time; significant walking; willingness to cross-train for other job functions
• Ability to obtain a US Government Secret Clearance within the first few months of employment with IST

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.