Route Dispatcher: Maximize Productivity & Service

Casella Waste Systems, Inc.; Town of Amenia (NY); Vor Ort; USD 33.000 - 37.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Maternity & Parental Leave

Flexible Spending Accounts

401K

Employee Awards

Employee Assistance Plan

Wellness Incentive

Tuition Assistance

Career Pathways

Zusammenfassung

Casella seeks an experienced Dispatcher to coordinate drivers for residential, commercial, and roll-off services. You will communicate with drivers to resolve issues on route, balance capacity, and ensure prompt, courteous service for every customer.

The role requires a high school diploma, strong multitasking and excellent communication. You will schedule routes, handle calls and emails, and keep customers informed of delays while supporting the team to maximize productivity.

Qualifikationen

• High school diploma or GED; legal eligibility to work in the US.
• Prefer dispatch experience.
• Ability to work in a fast-paced, collaborative environment.

Aufgaben

• Dispatches drivers to calls, balancing customer needs and driver loads.
• Assigns routes and monitors completion to maximize productivity.
• Handles calls and emails; manages pickup or delivery requests.
• Notifies customers of delays and keeps them informed during on-site activity.
• Prepares and maintains daily route schedules and documentation.
• Reports driver performance issues and assists in training.

Kenntnisse

Attention to detail

Multitasking

Communication

Problem solving

Teamwork

Ausbildung

High school diploma or GED

Jobbeschreibung

Casella seeks an experienced Dispatcher to coordinate drivers for residential, commercial, and roll-off services. You will communicate with drivers to resolve issues on route, balance capacity, and ensure prompt, courteous service for every customer.

The role requires a high school diploma, strong multitasking and excellent communication. You will schedule routes, handle calls and emails, and keep customers informed of delays while supporting the team to maximize productivity.