Route Coverage Specialist - Full-Time

Coastal Elite Pro; Abilene (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Work-life balance

Training and career growth

Inclusive environment

Job summary

Coastal Elite Pro seeks a Route Coverage Specialist to support delivery routes when regular reps are unavailable. You will learn multiple routes, safely delivering garments and products, managing inventory, and handling invoices while resolving customer requests independently.

You will contribute to excellent customer service, maintain vehicle safety and appearance, and assist with route setup, invoicing, and inventory audits as part of a dynamic team in Texas.

Qualifications

• Valid driver’s license, clean driving record, and reliable transportation.
• Must meet DOT requirements, including physical exam.
• High school diploma or equivalent.
• Strong customer service and communication skills.
• Experience in customer service, route sales, or delivery preferred.
• Tech-savvy and able to lift up to 50 lbs.

Responsibilities

• Develop proficiency across multiple routes.
• Safely deliver and collect garments and products.
• Deliver high-quality customer service and foster strong relationships.
• Resolve customer issues proactively.
• Manage invoicing and inventory audits.
• Follow safety standards and traffic laws.
• Support route setup, rerouting, collections, and upselling.
• Communicate customer feedback and market insights.

Skills

Driver's License

DOT compliance

Customer Service

Route/Delivery Experience

Tech-Savvy

Physical Fitness

Education

High School Diploma

Job description

Role Overview

The Route Coverage Specialist provides exceptional delivery and customer service by covering routes when regular representatives are unavailable. They learn multiple routes, ensuring seamless service by safely delivering garments and products, managing inventory, and handling invoices. The role involves resolving customer requests independently, supporting operational tasks, and maintaining vehicle safety and appearance.

The Route Coverage Specialist provides exceptional delivery and customer service by covering routes when regular representatives are unavailable. They learn multiple routes, ensuring seamless service by safely delivering garments and products, managing inventory, and handling invoices. The role involves resolving customer requests independently, supporting operational tasks, and maintaining vehicle safety and appearance.

Key Responsibilities

• Develop proficiency across multiple routes
• Safely deliver and collect garments and products
• Deliver high-quality customer service and foster strong relationships
• Resolve customer issues proactively
• Manage operational tasks including invoicing and inventory audits
• Follow safety standards and traffic laws
• Support route setup, rerouting, collections, and upselling efforts
• Communicate customer feedback and market insights

Qualifications & Skills

• Valid driver’s license, clean driving record, and reliable transportation
• Meeting DOT requirements, including physical exam
• High school diploma or equivalent
• Strong customer service and communication skills
• Experience in customer service, route sales, or delivery preferred
• Tech-savvy and physically capable of lifting up to 50 lbs.

Benefits & Opportunities

• Competitive salary, benefits, and incentives
• Work-life balance with a day shift schedule
• ongoing training and career growth
• Inclusive and diverse work environment