Route Coverage Specialist - Full-Time

Coastal Elite Pro; Ebensburg (Cambria County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Growth opportunities

Job summary

Coastal Elite Pro is seeking a Route Coverage Specialist to ensure seamless garment delivery services by stepping in for Route Service Representatives as needed. You will learn multiple routes, load and unload items, and uphold timely service while collecting used items.

The role emphasizes strong customer service, adaptability, teamwork, and safety compliance in a dynamic, service-driven environment. Growth opportunities are available in a global garment-services setting.

Qualifications

• High school diploma or equivalent.
• Strong customer service skills and adaptability.
• Teamwork and reliability are essential.
• Comfort with technology and quick learning of new tools.
• Physically capable of lifting up to 50 lbs and standing for extended periods.

Responsibilities

• Learn and navigate multiple delivery routes efficiently.
• Safely load, transport, and unload garments and products; collect used items.
• Provide high-quality customer interactions and resolve requests independently.
• Manage invoices, conduct inventory checks, and help maintain vehicle safety/appearance.
• Follow traffic laws and safety standards; adhere to company policies.
• Assist with new account setups, rerouting, and sharing customer feedback with leadership.

Skills

Customer service

Adaptability

Teamwork

Tech-savviness

Physical stamina

Education

High school diploma

Job description

Role Overview

The Route Coverage Specialist ensures seamless delivery service by stepping in for Route Service Representatives (RSRs) when needed.

Key Responsibilities

• Multi-Route Proficiency: Learn and navigate multiple delivery routes, understanding customer-specific details.
• Delivery & Collection: Safely load, transport, and unload garments and products, ensuring timely service and collection of used items.
• Customer Service: Provide high-quality interactions, resolve requests independently, and foster strong relationships.
• Operational Tasks: Manage invoices, perform inventory audits, and maintain vehicle safety and appearance.
• Safety & Compliance: Follow traffic laws, safety standards, and company policies to ensure safety for all.
• Route Support & Communication: Assist with new account setups, rerouting, collections, and share customer feedback with leadership.

Qualifications & Skills

• Valid driver’s license, clean driving record, and reliable transportation.
• Meet DOT physical and regulatory requirements.
• High school diploma or equivalent.
• Strong customer service, adaptability, teamwork, and tech-savviness.
• Physical stamina to lift up to 50 lbs. and remain on feet for extended periods.

Benefits & Environment

• Competitive pay, health benefits, 401(k), paid time off, and growth opportunities.
• Autonomous work within a supportive team.
• Dynamic, fast-paced environment with daily variety.
• Inclusive culture valuing diversity and development.

Join a global leader in garment services, offering a rewarding career with advancement potential in a diverse, service-driven setting.