Route Coverage Specialist - Full-Time

Coastal Elite Pro; Marysville (WA); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Health benefits

401(k)

Profit sharing

Career growth and training

Descripción de la vacante

Coastal Elite Pro in Washington state seeks a Route Coverage Specialist to step in for routes when teammates are unavailable, deliver garments and products, and maintain positive customer relations.

You will learn multiple routes, safely load and unload items, and uphold strong customer interactions while following all safety protocols and company policies. This role offers daily variety, independence, and opportunities for growth.

Formación

• Valid driver's license and clean driving record required.
• High school diploma or equivalent; military experience acceptable.
• Strong customer service skills and ability to work independently.
• Capable of lifting up to 50 lbs and using technology.
• Adaptable, proactive, and a team player.

Responsabilidades

• Develop proficiency across multiple routes and learn customer specifics.
• Safely load, transport, and unload products with care.
• Deliver high-quality customer service and resolve requests independently.
• Manage invoices, perform inventory checks, and maintain vehicle safety.
• Follow safety protocols and company policies.
• Support route operations with installations, rerouting, collections, and upselling.
• Communicate customer feedback and market insights to leadership.

Conocimientos

Valid driver's license

Clean driving record

Reliable transportation

Strong customer service

Lift up to 50 lbs

Educación

High school diploma / GED / military

Descripción del empleo

Role Overview

As a Route Coverage Specialist, you will provide exceptional delivery and customer service by stepping in to cover routes when regular representatives are unavailable. You will learn multiple routes to ensure seamless service, deliver garments and products safely, and maintain strong customer relationships through positive interactions and effective communication.

Key Responsibilities

• Develop proficiency across multiple routes, understanding customer-specific details.
• Safely load, transport, and unload products, ensuring timely service and proper handling of used items.
• Deliver high-quality customer service, resolving requests independently to foster loyalty.
• Manage invoices, conduct inventory audits, and uphold vehicle safety and appearance standards.
• Follow all safety protocols, traffic laws, and company policies.
• Support route operations by assisting with new account installations, rerouting, collections, and upselling opportunities.
• Communicate customer feedback and market insights to leadership.

Qualifications & Skills

• Valid driver's license, clean driving record, and reliable transportation.
• Meet DOT requirements, including a physical exam.
• High school diploma, GED, or military experience.
• Strong customer service skills and ability to work independently.
• Comfortable with technology and capable of lifting up to 50 lbs.
• Adaptable, proactive, and a team player.

Benefits & Attributes

• Competitive pay, health benefits, 401(k), profit sharing, and more.
• Work in a fast-paced, dynamic environment with daily variety and autonomy.
• Opportunities for career growth and continuous training.
• Inclusive and supportive team culture.