Round-the-Clock 911 Dispatcher | Emergency Communications

County Emergency Communications; Wheeling (WV); On-site; USD 32,000 - 52,000; Full time

Job summary

County Emergency Communications in Wheeling, WV seeks an 911 Emergency Dispatcher to connect callers with first responders. You will manage emergency and nonemergency calls, verify details, and coordinate police, fire, or EMS responses while maintaining accurate records.

The role requires calm communication and attention under pressure. The position may involve overnight or rotating shifts and overtime, with pay described as a yearly amount.

Qualifications

• High school diploma or equivalent required.
• Strong typing and computer basics are beneficial.
• Good communication and listening skills required.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Verify addresses, callback numbers, and incident details.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Coordinate responders and communicate updates as needed.
• Maintain records and protect confidential information.

Skills

Typing

Active Listening

Clear Speech

Basic Computer Proficiency

Education

High School Diploma or GED

Job description

County Emergency Communications in Wheeling, WV seeks an 911 Emergency Dispatcher to connect callers with first responders. You will manage emergency and nonemergency calls, verify details, and coordinate police, fire, or EMS responses while maintaining accurate records.

The role requires calm communication and attention under pressure. The position may involve overnight or rotating shifts and overtime, with pay described as a yearly amount.