Rotating Teller - Customer-First Banking

Benefit Plans Administrative Services, Inc.; City of Syracuse (NY); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with match

Pension

Tuition reimbursement

Banking discounts

Job summary

Community Financial System, Inc. (CFSI) is seeking a Teller to serve as a frontline representative, handling routine transactions with accuracy and a customer-focused mindset. You will explain digital tools, guide customers, and refer more complex needs to specialists while supporting branch operations.

The role emphasizes attention to security, compliance, and a positive customer experience, with opportunities for professional development and travel to training locations as required.

Qualifications

• High School Diploma or GED required.
• Ability to complete teller and product training.
• Travel to training locations as required; travel expenses reimbursed.

Responsibilities

• Process deposits, withdrawals, payments, and check cashing with verification of identity.
• Maintain cash drawer balance and security procedures.
• Assist customers with routine inquiries and digital tools.
• Direct customers to appropriate team members for complex needs.
• Support lobby management and travel to multiple branches as needed.

Skills

Interpersonal communication

Customer service

Attention to detail

Technology literacy

Education

High School Diploma or GED

Tools

Banking software

Job description

Community Financial System, Inc. (CFSI) is seeking a Teller to serve as a frontline representative, handling routine transactions with accuracy and a customer-focused mindset. You will explain digital tools, guide customers, and refer more complex needs to specialists while supporting branch operations.

The role emphasizes attention to security, compliance, and a positive customer experience, with opportunities for professional development and travel to training locations as required.