Room Service Server - Guest Experience & Growth

Washington Duke Inn & Golf Club; Durham (NC); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short/Long term disability

Critical Illness coverage

Life insurance

8 Paid Holidays

401k with employer match

Free parking

Complimentary employee meals

Family & Friends discounts

Employee Assistance Program (EAP)

Growth opportunities

Job summary

Washington Duke Inn & Golf Club in Durham, NC is seeking a Room Service Server to deliver food and beverages to guest rooms and provide courteous service in a fast-paced environment.

The role requires the ability to lift up to 35 pounds, walk or stand for extended periods, and communicate effectively with guests and staff. This is a flexible Full-Time/Part-Time position with competitive benefits and growth opportunities.

Qualifications

• Developed English language skills (written and oral) to communicate with guests and teammates.

Responsibilities

• Delivers all food and beverage items to guest rooms accurately and in a timely manner.
• Records all ordered items on guest checks and uses proper computerized register.
• Sets up tables and trays to assigned specifications.
• Maintains the proper guest scenario when entering/exiting guest rooms.
• Removes all soiled supplies from guest rooms and guest floors and ensures proper breakdown in the dishwasher area.
• Ensures cleanliness of area at all times.
• Refers communications, guest feedback and any potential or real guest dissatisfaction to the Manager.
• Assists in other areas of the restaurant as needed

Skills

English proficiency

Customer service

Job description

Washington Duke Inn & Golf Club in Durham, NC is seeking a Room Service Server to deliver food and beverages to guest rooms and provide courteous service in a fast-paced environment.

The role requires the ability to lift up to 35 pounds, walk or stand for extended periods, and communicate effectively with guests and staff. This is a flexible Full-Time/Part-Time position with competitive benefits and growth opportunities.