Room Service Server-Renaissance Raleigh Hotel

Concord Hospitality Enterprises; Raleigh (NC); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Medical/dental/vision plans

Life insurance

ST/LT disability options

401K options

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Résumé du poste

Concord Hospitality Enterprises is hiring a PART TIME Room Service Server. You will greet guests, deliver meals to rooms, and ensure quality service in a fast-paced hotel setting.

Ideal candidates are passionate about serving others, with a friendly, proactive attitude and a strong knowledge of food and beverage basics. Evening shifts and weekend/holiday availability are required to support our guests.

Qualifications

• Food Handling certificate/Alcohol training is required.
• Must be available to work evening shifts, weekdays, weekends and holidays.
• Must have a passion for serving others with a friendly, proactive attitude.

Responsabilités

• Deliver food to hotel guests in their rooms, ensuring correct temperature.
• Explain meals and offer any additional information needed for the guest stay.
• Maintain knowledge of menu items, presentation, and temperature standards.
• Follow established safety and security policies; notify management as needed.
• Provide cheerful, responsive guest service in a fast-paced environment.

Connaissances

Customer service

Hospitality

Guest relations

Description du poste

We are hiring for a PART TIME Room Service Server.

MUST have availability to work EVENING SHIFTS, must be availabile to work on weekdays, weekends, and holidays.

We are looking for a person who has a passion for serving others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude set the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others and have a winning personality and a high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

As a Room Service Server, you must love to make people smile, have a welcoming nature, and like working in a fast-paced environment. Serving is in your blood and delivering a great meal and presenting it to your room guests makes you happy! Our guests will expect you to be a food & beverage professional using formal greetings as you arrive, explaining the meal provided, and offering up any additional information needed to make the guest’s stay memorable. Our Room Service Servers must know and follow the hotel’s established safety and security policies and procedures. Anticipate problems and notify management as needed. Food Handling certificate/Alcohol training is required.

The Server performs guest service in hotel guest rooms. They ensure that all food is delivered at the proper temperature by having a responsive attention to orders ready for delivery from the kitchen. The server must be organized and oriented to deliver orders including all necessary utensils, dishware, and added condiments. The server cheerfully serves guests, explains the contents of the meal as well and checks for satisfaction. The server has a thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

• We offer competitive wages.
• Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.