Room Service Server

Washington Duke Inn & Golf Club; Durham (NC); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short/Long term disability

Critical Illness coverage

Life insurance

8 Paid Holidays

401k with employer match

Free parking

Complimentary employee meals

Family & Friends discounts

Employee Assistance Program (EAP)

Growth opportunities

Job summary

Washington Duke Inn & Golf Club in Durham, NC is seeking a Room Service Server to deliver food and beverages to guest rooms and provide courteous service in a fast-paced environment.

The role requires the ability to lift up to 35 pounds, walk or stand for extended periods, and communicate effectively with guests and staff. This is a flexible Full-Time/Part-Time position with competitive benefits and growth opportunities.

Qualifications

• Developed English language skills (written and oral) to communicate with guests and teammates.

Responsibilities

• Delivers all food and beverage items to guest rooms accurately and in a timely manner.
• Records all ordered items on guest checks and uses proper computerized register.
• Sets up tables and trays to assigned specifications.
• Maintains the proper guest scenario when entering/exiting guest rooms.
• Removes all soiled supplies from guest rooms and guest floors and ensures proper breakdown in the dishwasher area.
• Ensures cleanliness of area at all times.
• Refers communications, guest feedback and any potential or real guest dissatisfaction to the Manager.
• Assists in other areas of the restaurant as needed

Skills

English proficiency

Customer service

Job description

Job Details

Job Location: WDI - Durham, NC 27705

Position Type: Full-Time/Part-Time

Salary Range: $10.50 - $10.50 Hourly

We pride ourselves on providing a stellar guest experience and we are seeking an efficient and courteous Room Service Server to join our team!

Responsibilities

• Delivers all food and beverage items to guest rooms accurately and in a timely manner.
• Records all ordered items on guest checks and uses proper computerized register.
• Sets up tables and trays to assigned specifications.
• Maintains the proper guest scenario when entering/exiting guest rooms.
• Removes all soiled supplies from guest rooms and guest floors and ensures the appropriate breakdown in the dishwasher area.
• Ensures cleanliness of area at all times.
• Refers communications, guest feedback and any potential or real guest dissatisfaction to the Manager.
• Assists in other areas of the restaurant as needed

Benefits

• Health, Dental, Vision, Short term/Long term disability, Critical Illness and Accident Coverage and life insurance
• 8 Paid Holidays
• 401k with employer match (eligible after 6 months of employment)
• Free parking & complimentary employee meals
• Family & Friends Discounts
• Employee Assistance Program (EAP)
• Growth opportunities

Qualifications

• 1 year of room service server or related experience is preferred.
• Ability to lift items weighing up to 35 pounds.
• Developed English language skills (both written and orally) to communicate with other employees and guests.
• Walking or standing to a significant degree.