Room Service Server-Renaissance Raleigh Hotel

Renaissance Montgomery Hotel & Spa at The Convention Center; Raleigh (NC); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Competitive wages

Benefits package including health/dent

Job summary

Concord Hospitality is hiring a Part-Time Room Service Server in Raleigh to support our guests with warm, efficient service in a fast-paced hotel environment. You will deliver meals to guest rooms, maintain safety standards, and ensure guest satisfaction in the evening shifts.

The role requires a Food Handling certificate and alcohol training, with a strong emphasis on proactive, friendly guest interactions. Join our team and enjoy a supportive workplace culture.

Qualifications

• Must be willing to work EVENING SHIFTS, weekdays, weekends and holidays.
• Food Handling certificate and alcohol training required.
• Passion for serving others and delivering friendly customer service.

Responsibilities

• Deliver room service orders to guest rooms in a timely manner.
• Ensure meals are delivered at proper temperature with correct presentation.
• Provide warm, professional service and assist guests with needs.

Skills

Customer service

Hospitality

Communication

Tools

Food Handling certificate

Alcohol training

Job description

• Posted on September 17, 2026

Locations

Showing 1 location

Renaissance Raleigh
4100 Main at North Hills St.
Raleigh, NC 27609, USA

• On-site
• Rate : $13 USD per hour
• Restaurant
• Part-Time
• Requisition #: ROOMS063959

Description

We are hiring for a PART TIME Room Service Server.

MUST have availability to work EVENING SHIFTS, must be availabile to work on weekdays, weekends, and holidays.
We are looking for a person who has a passion for serving others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude set the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others and have a winning personality and a high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
As a Room Service Server, you must love to make people smile, have a welcoming nature, and like working in a fast-paced environment. Serving is in your blood and delivering a great meal and presenting it to your room guests makes you happy! Our guests will expect you to be a food & beverage professional using formal greetings as you arrive, explaining the meal provided, and offering up any additional information needed to make the guest’s stay memorable. Our Room Service Servers must know and follow the hotel’s established safety and security policies and procedures. Anticipate problems and notify management as needed. Food Handling certificate/Alcohol training is required.
The Server performs guest service in hotel guest rooms. They ensure that all food is delivered at the proper temperature by having a responsive attention to orders ready for delivery from the kitchen. The server must be organized and oriented to deliver orders including all necessary utensils, dishware, and added condiments. The server cheerfully serves guests, explains the contents of the meal as well and checks for satisfaction. The server has a thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

• We offer competitive wages.
• Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.

Qualifications

Behaviors

Preferred

Functional Expert : Considered a thought leader on a subject

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Goal Completion : Inspired to perform well by the completion of tasks

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.