Room Service Server-Renaissance Raleigh Hotel

Concord Hospitality Brand; Raleigh (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical benefits

Dental & Vision plans

Life insurance

Disability options

401K options

Tuition assistance

Hotel discounts

Job summary

Concord Hospitality Brand seeks a PART TIME Room Service Server to greet guests with a warm, professional attitude and deliver meals to rooms. You will be the friendly face coordinating meals in a fast-paced hospitality environment.

Availability for evenings, weekdays, weekends and holidays is required. A Food Handling certificate/alcohol training is needed; opportunities for training and career growth are provided.

Qualifications

• Evening, weekday, weekend and holiday availability required.
• Food Handling certificate/Alcohol training required.
• Customer-focused with friendly, proactive attitude.

Responsibilities

• Deliver room service orders to guest rooms and ensure correct presentation.
• Maintain proper food temperature and order readiness for delivery.
• Explain menu items and assist guests with requests to enhance the stay.
• Adhere to hotel safety and security policies.

Skills

Customer service

Friendly demeanor

Hospitality

Proactive attitude

Education

Food Handling Certificate

Job description

We are hiring for a PART TIME Room Service Server. MUST have availability to work EVENING SHIFTS, must be available to work on weekdays, weekends, and holidays.

We are looking for a person who has a passion for serving others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude set the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others and have a winning personality and a high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

As a Room Service Server, you must love to make people smile, have a welcoming nature, and like working in a fast-paced environment. Serving is in your blood and delivering a great meal and presenting it to your room guests makes you happy! Our guests will expect you to be a food & beverage professional using formal greetings as you arrive, explaining the meal provided, and offering up any additional information needed to make the guest’s stay memorable. Our Room Service Servers must know and follow the hotel’s established safety and security policies and procedures. Anticipate problems and notify management as needed. Food Handling certificate/Alcohol training is required.

The Server performs guest service in hotel guest rooms. They ensure that all food is delivered at the proper temperature by having a responsive attention to orders ready for delivery from the kitchen. The server must be organized and oriented to deliver orders including all necessary utensils, dishware, and added condiments. The server cheerfully serves guests, explains the contents of the meal as well and checks for satisfaction. The server has a thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.