Room Service & Guest Experience Specialist

Morrissey Hospitality; Saint Paul (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

Morrissey Hospitality in Saint Paul, MN is seeking a guest-focused Front of House server. You will greet guests, suggest food and beverages, take and deliver orders, answer questions, monitor alcohol service, and ensure clean, well-stocked room service areas.

You will enter orders in the POS, maintain accurate guest counts, handle payments, verify IDs for alcohol, and follow sanitation and safety standards. The role requires teamwork and a willingness to perform all duties listed.

Responsibilities

• Greets guests; takes orders; serves food and beverages; collect payments.
• Thoroughly knowledgeable on the menu, daily specials, and beverages.
• Enters orders into Point-of-Sale System, maintains accurate guests cover counts, totals receipts correctly, verifies sales, and collects payment for all food and beverages served.
• Requests proper identification from guests purchasing alcoholic beverages when legal age is questionable (under the age of 30).
• Responsible for the cleanliness and organization of the room service kitchen and service area. Stocks/replenishes an adequate supply of product and equipment. Removes trash, sweeps, and mops floors. Performs all duties on position checklist including all cleaning duties.
• Complies with company, local, state, and national regulations pertaining to food quality, cleanliness and sanitation standards, alcohol service, and safety.
• Completes any and all other duties as assigned.

Job description

Morrissey Hospitality in Saint Paul, MN is seeking a guest-focused Front of House server. You will greet guests, suggest food and beverages, take and deliver orders, answer questions, monitor alcohol service, and ensure clean, well-stocked room service areas.

You will enter orders in the POS, maintain accurate guest counts, handle payments, verify IDs for alcohol, and follow sanitation and safety standards. The role requires teamwork and a willingness to perform all duties listed.