Room Service Specialist – Elevate Guest Experience

Morrissey Hospitality; Saint Paul (MN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health and Welfare

Pension

PTO after 90 days

Worker’s Compensation

Military Leave

Voting Leave

Bereavement Leave

Jury Duty

Witness Duty

MN Paid leave

Job summary

The Saint Paul Hotel in Saint Paul, MN is seeking a Front of House/Server role within Morrissey Hospitality. Primary duties include greeting guests, taking and delivering orders, and processing payments in a fast-paced environment.

Candidates should be knowledgeable about the menu, able to handle alcohol service, and maintain accurate guest counts. The position requires weekend/night availability and physical stamina for running service areas.

Qualifications

• 1-year related experience in a high-volume, high energy food and beverage environment.
• Availability to work nights and weekends.
• While performing the duties of this job, the employee is regularly required to position self to move about.
• The employee frequently is required to operate and use server station tools and equipment; and communicate with guests, employees, and management.
• The employee must move up to 30 pounds frequently.
• Alcohol service certification or ability to obtain within 30 days of hire.

Responsibilities

• Greets guests; takes orders; serves food and beverages; collect payments.
• Thoroughly knowledgeable on the menu, daily specials, and beverages.
• Enters orders into Point-of-Sale System, maintains accurate guests cover counts, totals receipts correctly, verifies sales, and collects payment for all food and beverages served.
• Requests proper identification from guests purchasing alcoholic beverages when legal age is questionable (under the age of 30).
• Responsible for the cleanliness and organization of the room service kitchen and service area. Stocks/replenishes an adequate supply of product and equipment. Removes trash, sweeps, and mops floors. Performs all duties on position checklist including all cleaning duties.
• Complies with company, local, state, and national regulations pertaining to food quality, cleanliness and sanitation standards, alcohol service, and safety.
• Completes any and all other duties as assigned.

Skills

Guest service

Food & beverage service

Cash handling

Attention to detail

Tools

POS System

Job description

The Saint Paul Hotel in Saint Paul, MN is seeking a Front of House/Server role within Morrissey Hospitality. Primary duties include greeting guests, taking and delivering orders, and processing payments in a fast-paced environment.

Candidates should be knowledgeable about the menu, able to handle alcohol service, and maintain accurate guest counts. The position requires weekend/night availability and physical stamina for running service areas.