Room Service Attendant - Elevate Guest Experience

Grand-Traverse-Resort-and-Spa; Acme (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Grand-Traverse-Resort-and-Spa in Acme, MI is seeking a friendly Room Service Attendant to deliver meals to guest rooms and assist with special requests. You will take phone orders, relay them to the kitchen, and ensure accurate delivery with attention to cleanliness and safety.

Responsibilities include operating the MICROS system, checking supplies, and maintaining a courteous, efficient service standard during weekends and holidays.

Qualifications

• Must be 18 years of age or older.
• Valid Driver’s License required to drive company vehicle (if 21+).
• MICROS experience preferred.

Responsibilities

• Take room service orders over the phone and relay to kitchen.
• Deliver orders to guest rooms and set up amenities.
• Maintain sanitation and safety in work areas.
• Answer guests’ questions and accommodate requests.
• Operate MICROS Computer System.
• Complete end-of-shift paperwork.

Skills

Customer service

Multi-tasking

Communication

Teamwork

Tools

MICROS system

Job description

Grand-Traverse-Resort-and-Spa in Acme, MI is seeking a friendly Room Service Attendant to deliver meals to guest rooms and assist with special requests. You will take phone orders, relay them to the kitchen, and ensure accurate delivery with attention to cleanliness and safety.

Responsibilities include operating the MICROS system, checking supplies, and maintaining a courteous, efficient service standard during weekends and holidays.