Casino Room Service Server | Guest Experience Pro

Sagchip; Mount Pleasant (MI); On-site; USD 17,000 - 28,000; Full time

Job summary

Soaring Eagle Casino & Resort in Mount Pleasant, Michigan, seeks a friendly Food & Beverage Team Member to greet guests, take orders, and provide courteous service in a fast-paced environment.

You will verify age for alcohol, assist with opening/closing side work, maintain cleanliness, operate POS systems, and promote casino amenities while delivering exceptional guest experiences daily.

Qualifications

• Must be at least 18 years old.
• Able to pass background check as required for employment.

Responsibilities

• Greet and take food and beverage orders from guests.
• Check identification of guests to verify age requirements for purchase of alcohol.
• Remain attentive to guests throughout the dining experience and uphold guest service standards.
• Complete opening/closing side work; polish glassware and silverware.
• Set up tables, trays and carts and maintain service areas.
• Promote and sell casino amenities and services.
• Provide excellent customer service and address guest concerns.
• Maintain confidentiality and present a professional demeanor at all times.

Skills

Guest service

POS systems

Team player

Communication

Tools

POS systems

Job description

Soaring Eagle Casino & Resort in Mount Pleasant, Michigan, seeks a friendly Food & Beverage Team Member to greet guests, take orders, and provide courteous service in a fast-paced environment.

You will verify age for alcohol, assist with opening/closing side work, maintain cleanliness, operate POS systems, and promote casino amenities while delivering exceptional guest experiences daily.