Guest Room Attendant - Fast-Paced Service Pro

Grand Traverse Resort; Michigan; Híbrido; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

Grand Traverse Resort is seeking a housekeeping team member to keep guest rooms, lobbies, elevators and corridors clean, neat and sanitary for guests. You will follow the Housekeeping Training Manual, maintain communications with departments, and provide exceptional guest service with a positive attitude.

You will report unusual circumstances, help maintain equipment, participate in the resort's green program and work in a fast-paced, physically demanding environment when assigned to various

Formación

• Positive, upbeat attitude for guest interactions.
• Good verbal and written communication skills.
• Ability to work under pressure and meet deadlines.

Responsabilidades

• Clean guest rooms, lobbies, elevators, hallways and other facilities.
• Follow procedures in the Housekeeping Training Manual.
• Maintain communications with housekeeping and other departments.
• Provide exceptional guest service following the Wow, Go & Please approach.
• Report unusual circumstances to supervisors and security when needed.
• Maintain equipment and assist with green initiatives.
• Demonstrate teamwork, positive energy and complete assignments.

Conocimientos

Positive attitude

Communication skills

Ability to work under pressure

Descripción del empleo

Grand Traverse Resort is seeking a housekeeping team member to keep guest rooms, lobbies, elevators and corridors clean, neat and sanitary for guests. You will follow the Housekeeping Training Manual, maintain communications with departments, and provide exceptional guest service with a positive attitude.

You will report unusual circumstances, help maintain equipment, participate in the resort's green program and work in a fast-paced, physically demanding environment when assigned to various