Room Inventory & Allocation Lead

Montage International; Laguna Beach (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

Montage International is seeking a Rooms Controller in Laguna Beach, CA to strategically manage room inventory and assignments, working with Reservations, Revenue Management, and Housekeeping to optimize availability and guest experience.

The role requires strong English communication, analytical thinking, and a solid understanding of hotel operations. Previous luxury hotel experience is preferred; Opera PMS knowledge is a plus.

Qualifications

• Strong English communication skills, both verbal and written.
• Strong analytical, organizational, and problem-solving skills with the ability to make sound business decisions.
• Experience in Reservations, Rooms Control, Front Office, Revenue Management, or luxury hotel operations preferred.
• Knowledge of room inventory, reservation management, and hotel operations.

Responsibilities

• Monitor room inventory and balance the house to maximize availability and revenue potential.
• Straight-line inventory and optimize stay-through patterns to minimize gaps in availability and maximize sellable room inventory.
• Protect component rooms and premium inventory in alignment with revenue strategy and anticipated demand.
• Strategically assign leisure reservations in advance of arrival, considering room type, length of stay, guest preferences, VIP status, special requests, and inventory needs.
• Work closely with Sales, Reservations, and Revenue Management to manage group blocks and assist with group room assignments, ensuring effective utilization of inventory.
• Audit reservations for accuracy, including room type, preferences, special requests, traces, and pertinent guest information.

Skills

English communication

Analytical skills

Organizational skills

Problem-solving

Education

High school diploma

Bachelor's degree preferred

Tools

Opera PMS

Job description

Montage International is seeking a Rooms Controller in Laguna Beach, CA to strategically manage room inventory and assignments, working with Reservations, Revenue Management, and Housekeeping to optimize availability and guest experience.

The role requires strong English communication, analytical thinking, and a solid understanding of hotel operations. Previous luxury hotel experience is preferred; Opera PMS knowledge is a plus.